PLEASE NOTE: During COVID-19, Indus IS ON-BOARDING FRIENDLY VISITING VOLUNTEERS FOR WHEN THE PROGRAM RE-OPENS. PLEASE APPLY IN ORDER TO GET THE ON-BOARDING PROCESS STARTED, AS WELL AS THE ONLINE AND 'VIRTUAL' ONE-TO-ONE TRAINING.

Few volunteer roles in our organization and outreach match Friendly Visiting in IMPORTANCE:

• Visit clients in their homes or assisted living facilities (or 'virtually' as circumstances dictate, via telephone and/or the Internet)
• MINIMUM 1 hour weekly visit at a mutually agreed upon schedule (visting times: Mon through Sun: 9:00 AM to 7:00 PM)
• Build a supportive relationship through conversation and discussion
• Actively participate in activities which are of interest to the client (e.g. playing cards/games, crafts, sharing recipes or jokes, or reading)
• Complete the Friendly Visiting Monthly Service Record by calling the 'Friendly Visiting' Coordinator on a 'per visit' basis or at the end of every month to report volunteer hours for mandatory statistical reporting
• Report issues, concerns and all incidents to the 'Friendly Visiting' Coordinator
• Notify the 'Friendly Visiting' Coordinator of any anticipated extended absences
• Adhere to the vision, mission, and guiding values of the organization and the Friendly Visiting program
• Represent Indus in a professional manner at all times
• Arrive on time and be committed to the agency and the agreed upon hours
• Assist with all other tasks, as assigned

DON'T HESITATE to submit your APPLICATION. Click the yellow box 'Apply Now!' (above/below) to gain access to the online application process OR the application form in WORD. Volunteers with 'profiles' within Volunteer MBC's 'Referral System' should upload their resumes before using the 'Apply Now!' feature. Thank you!

• Patient, caring, empathetic, and compassionate (able to establish a good rapport with Indus clients)
• Ability to accept people as they are and a sincere desire to assist frail, elderly, and/or cognitively impaired seniors
• Experience working with frail, elderly and/or cognitively impaired seniors is an asset
• Good listening, interpersonal, and communication skills (English as well as one or more South Asian languages, eg. Hindi, Punjabi, Tamil, Urdu, Bengali, Gujarati, and Arabic)
• A sense of humour and sensitivity to cultural, linguistic, and religious diversity
• Respect for and adherence to confidentiality at all times
• Minimum of 6 months commitment (prefer 6-8 months, or more), with a minimum requirement of 1 hour per week (see TIMECOMMITMENT, below)
• Reliable access to the Internet and devices/software that are suitable for the 'role' (ie. virtual communication, if needed)
• Must complete all required volunteer orientation and training sessions.
• The following documentation is mandatory for this position: current Police Record Check including Vulnerable Screening (obtained within the last 90 days)

SCREENING of applicants will be virtual (remote): Tel/Email/Online interviewing. After you have submmitted your application, as a precaution, please monitor your'Junk/Spam' email folders and leave space on your voicemail for communications from Indus Community Services.

SCHEDULED TRAINING: Training will be provided to all volunteers. Because of 'social distancing' restrictions during COVID-19, ALL INTERVIEWS, AND TRAININGS ARE BEING CONDUCTED VIRTUALLY.