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About the Position
Position: 2844 - Volunteer Engagement Advisor > 'Virtual' Opportunity
Organization: Volunteer MBC
Position Address: Community Door, 601-7700 Hurontario Street, Brampton, ON, Canada & Volunteer's residence
Location: Mississauga, Brampton, Caledon, Virtual
Accessibility: Unknown, Fully Accessible Workplace
Ideal for: Individual
Description

The role of 'Volunteer Engagement Advisor' entails the following tasks and activities: > Assist the public in creating individual 'volunteer profiles' online within Volunteer MBC's online Referral System, when requested & Utilization of 'volunteerattract' software to review and analyze a client's 'volunteer profile' For each 'profile', determine which available 'volunteer positions' are suitable, then upload the 'positions' to the client's 'profile' as 'Recommendations' & Complete the Referral process by emailing the client to notify him or her that 'Recommendations' (around 6) have been made & Follow up, if necessary, to put the client in touch with the community service organizations which have provided the 'roles' that are listed in the client's 'profile' as 'Recommendations'.

THIS 'role' (delivered 'virtually', online) is very much concerned with 'customer service' and 'Human Resources'. Applications are being received and will be processed in early January, 2021. To apply for this quality volunteering opportunity, create a 'profile' within the Volunteer MBC website, upload your resume to your 'profile', then click the yellow box 'Apply Now!' (above/below) to send your name/contact info to Volunteer MBC. After you have applied, monitor your email (incl. Spam/Junk folders) and your telephone voicemail for our response. Thank you!


Goal

Volunteer MBC (VMBC) is in its 12th year serving Mississauga, Brampton, and Caledon in matching volunteers to suitable, worthwhile volunteering opportunities, as well as providing many other programs and services that support Peel region's volunteering and not-for-profit sectors. The core of our service mandate is in our online Referral System, only made possible thanks to vital assistance provided by our team of 'volunteer engagement advisors'. As a 'volunteer engagement advisor', you will use unique software and your own expertise to analyze volunteer client online 'profiles' for the purpose of connecting clients to volunteering 'roles' that are both suitable and meaningful for each one of them.


Benefits

+ Excellent opportunity to refine and enhance your 'customer service' and HR skills/experience (in a 'virtual' setting > online/telephone/email)
+ Volunteer with a topnotch team of volunteers and staff within a high-profile, well regarded community service organization
+ An opportunity to make new contacts expanding your social and professional network
+ Build your resume and references
+ Become a resource in your community
+ If you're new to Canada, the 'role' provides exposure to and experience within a sophisticated working environment
+ Training/orientation and staff support is provided + Appropriate recognition


Qualifications
  • You have a resume that showcases a 'human resources' and/or 'customer service' background
  • Strong oral and written communication skills with a good command of the English language
  • You're eager to learn and passionately support Volunteer MBC's vision and mission
  • Engaging, personable, you're equipped and ready to engage in quality customer relations
  • You believe in diversity and inclusiveness in your community
  • Computer literate, you have strong working knowledge and confidence navigating the Internet, handling an OUTLOOK e-mail account, working with Microsoft OFFICE and related applications (and you have reliable devices (ie. PC/laptop) and access to the Internet)
  • A self-starter, you are capbable of volunteering independently, with minimal supervision, are detail-oriented, while being readily accountable and collaborative
  • You enjoy a personal history of not only meeting targets, but also exceeding them
  • Capable of volunteering remotely, you are committed to adhering to Volunteer MBC policies and procedures, including strict confidentiality



SCREENING will be 'virtual', in view of COVID-19 restrictions (telephone/email/online interview(s) ... )


Min Age: 21   
Police Check: No

Time Commitment
This is a Long Term (More than 6 months) commitment
Shifts are available Anytime

FLEXIBLE: Volunteering mainly from home ('virtually') may follow conventional office hours (Mon to Fri, 9AM to 5PM), ALTHOUGH the 'volunteer engagement advisor' may adopt a schedule that personally is most suitable or convenient

PROVIDED THAT individual scheduling will be subject to a target/minimum number of 'profiles' to be Referred and to a minimum number of volunteer hours monthly that have been agreed to with Volunteer MBC, plus periodic 'virtual' check-ins with staff

 



 


Training

A comprehensive orientation and training are provided online, with ongoing support by Volunteer MBC staff.


Area(s) of Interest
Customer Service, Information & Referral Services, Research/Evaluation, Multilingual, Newcomer Support

How to Contact
Send an Email Message
Social Media
http://www.volunteermbc.org
http://www.facebook.com/LikeVolunteerMBC
http://www.twitter.com/VolunteerMBC
http://www.linkedin.com/company/volunteer-mbc


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