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About the Position
Position: 2787 - Telephone Reassurance Program (ACTIVE during the COVID-19 Emergency)
Organization: Victorian Order of Nurses, Peel Region, Community Health and Support Services
Position Address: Mississauga, Ontario - Volunteering will take place from volunteers' residences
Location: Mississauga, Virtual
Accessibility: Unknown
Ideal for: Individual, Older Adults
Brighten the day of an isolated senior or physically disabled adult by providing a caring telephone call on a weekly basis. These telephone assurances provide the elderly living within the community of Mississauga with a feeling of security knowing their well-being is being monitored and encourages social interaction to help prevent isolation and reduce feelings of loneliness. Training, education, and ongoing support provided.

VON's need for volunteers to fill this vital 'role' is PARTICULARLY URGENT during the COVID-19 Emergency. Applicants who have 'profiles' with Volunteer MBC should click the yellow box 'Apply Now!' (above/below). When you do that, you will gain IMMEDIATE ACCESS to the VON online 'volunteer application form', plus your name/contact info will be sent confidentially to the VON program volunteer coordinator specifically in reference to this 'role'. THANK YOU!

The purpose of this service is to provide a regularly scheduled telephone call to promote a sense of well-being for isolated seniors and persons with physical disabilities within the community of Mississauga. These weekly security checks enhance a person's ability to manage their isolation and these important calls create and sustain feelings of being 'connected' to, and part of, the local community.

The volunteer and client develop a social support relationship based on trust, open-mindedness, sharing and caring, warmth, and empathy.
In order to promote program quality, all applicants for this volunteering 'role' are expected to participate in an interview, plus be subject toreference checks, vulnerable police check, with comprehensive orientation and training provided to those applicants who are accepted for the program.

+ Provide support to your community, especially during the COVID-19 Emergency
+ Make a difference in someone's life by joining a longstanding, high profile community service provider
+ Learn new skills: interpersonal skills, leadership skills, critical thinking skills, problem solving skills, etc.
+ Free educational opportunities!
+ Personal satisfaction that you'll be contributing volunteer hours to an invaluable program that will benefit those who are particular need within your community

Position Qualifications
● Solid oral English communication skills (fluency in additional language(s) welcome!)
● Length of commitment - at least 6 MONTHS
● During COVID-19, 'Police Checks' have been all but suspended; in view of this, VON will conduct its own 'in house' background checks on volunteer applicants
● Prior involvement in volunteering in the area of 'telephone reassurance' for older adults is welcome, but NOT REQUIRED
● Ability to abide by a weekly schedule (TBA), consistently
● You have access to a reliable telephone, and you have Internet for access with VON
● You are prepared to attend all orientation/training ('virtual') sessions, plus strictly comply with VON policies/procedures (incl. client confidentiality)

Min Age: 18    Police Check: No

Time Commitment
Duration:Long Term (More than 6 months)
Start Date:2020-06-25
End Date:2020-12-31
Volunteer & Client determine a mutually convenient calling schedule under the supervision of VON.

Details will provided during the volunteer 'screening' process.
ALL TRAINING for the duration of the COVID-19 Emergency will be remote, ONLINE.

Area(s) of Interest: Crisis, Distress & Emergency Response, Counselling & Mental Health, Life Skills & Accessibility, Senior Support
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